Category Archives: Decision Making

Conflicted Self-Interest Causes Business Irresponsibility

If you closely examine corporate disasters—so often in the news these days—such as products or accidents that injure or kill people, environmental messes, and public relations nightmares, you will usually find a common culprit: bad decision-making caused by conflicted self-interest. … Continue reading

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A Corporate Disaster Is Corporate Irresponsibility

(The first of a six part series.) Natural disasters—hurricanes, tornadoes, earthquakes—are unavoidable. Prudent, responsible companies in disaster-prone locations make contingency plans to mitigate the impact of a natural disaster, even if the likelihood of one occurring is small. Man-made corporate … Continue reading

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United CEO Fired: Decision-Making Off Course

As collateral damage from the government probe into the New Jersey Bridgegate scandal, United Continental Holdings Inc. CEO Jeff Smisek and two top lieutenants have been permanently grounded, told by United to resign following an internal investigation. While all of … Continue reading

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Business Decisions: The Good, The Bad, and The Responsible

Jack Welsh, the legendary former General Electric CEO, once said that the difference between great leaders and average ones is that great leaders make far more good decisions than bad ones. But all leaders, including great ones, make bad decisions. … Continue reading

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Dangerous Leadership Blindness

Leaders from all walks of life should take note of three recent stories in the news. Behind the headlines are important management lessons about the dangers of leadership blindness. In April a Georgia state court judge slapped several former Atlanta … Continue reading

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5 Business Decision Traps to Avoid

One way or the other, we all get paid to make good business decisions. Those who make more good decisions than bad ones likely will have longer, more successful, and happier careers. There are plenty of reasons bad decisions get … Continue reading

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Trader Joe’s v. Pirate Joe’s: Another Legal Food Fight, Another Bad Decision

It seems like everyone loves grocery store chain Trader Joe’s. With over 400 stores in the U.S. carrying sometimes quirky low-priced snacks and other groceries, the company has developed a fanatically loyal following. And the happy crew of Hawaiian shirt … Continue reading

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Decision Making Lessons From Mrs. Clinton’s Mistakes

Sometimes decisions that you don’t think are all that important at the time you make them have a way of coming back to bite you. Just ask Hillary Clinton. My guess is that when she became Secretary of State, and … Continue reading

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Sunny Forecast For ARCP; Storm Warning For Ex-Boss Schorsch

This week American Realty Capital Properties (ARCP) revealed in filings with the SEC that it has completed its internal investigation into an accounting scandal at the company. The good news: the firm’s underlying real estate portfolio, once valued at $30 … Continue reading

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Note To Decision Makers: People Do What You Pay Them To Do

How do decisions by senior executives in the ivory tower of the C-suite affect the quality of the judgments made by the troops at the front lines of a business? An obvious but overlooked answer: People do what you pay … Continue reading

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