Author Archives: businessdecisionforensics

Conflicted Self-Interest Causes Business Irresponsibility

If you closely examine corporate disasters—so often in the news these days—such as products or accidents that injure or kill people, environmental messes, and public relations nightmares, you will usually find a common culprit: bad decision-making caused by conflicted self-interest. … Continue reading

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Culture, Habits, and Irresponsibility

Corporate cultures and habits are powerful forces which influence companies to behave wonderfully, and sometimes—unintentionally—terribly. Positive behavior produces profitable, responsible, valuable companies. Negative behavior does not. When wondering why a company has acted irresponsibly, remember that culture, habits, and irresponsibility … Continue reading

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Did Corporate Culture Cause VW Crash?

With news breaking over the past several days, we all now know that Volkswagen is suffering a major corporate disaster. Not the equivalent of a reputational fender-bender, but an all-out drive into a wall. This is a corporate disaster that … Continue reading

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A Corporate Disaster Is Corporate Irresponsibility

(The first of a six part series.) Natural disasters—hurricanes, tornadoes, earthquakes—are unavoidable. Prudent, responsible companies in disaster-prone locations make contingency plans to mitigate the impact of a natural disaster, even if the likelihood of one occurring is small. Man-made corporate … Continue reading

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United CEO Fired: Decision-Making Off Course

As collateral damage from the government probe into the New Jersey Bridgegate scandal, United Continental Holdings Inc. CEO Jeff Smisek and two top lieutenants have been permanently grounded, told by United to resign following an internal investigation. While all of … Continue reading

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Who Owns Your Company’s Culture?

The main character in Patrick Lencioni’s wonderful book, “Getting Naked,” is named Jack Bauer. Not to be confused with the Jack Bauer who saved the world from terrorists—one hour at a time—in the Fox television series “24,” this Jack Bauer … Continue reading

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Business Growth and Personal Growth: Five Tips

If you manage a business, or only part of a business, growth is on your agenda every day. Small business growth is just as important as big business growth. Even if you sit far from the corner office, or don’t … Continue reading

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Business Decisions: The Good, The Bad, and The Responsible

Jack Welsh, the legendary former General Electric CEO, once said that the difference between great leaders and average ones is that great leaders make far more good decisions than bad ones. But all leaders, including great ones, make bad decisions. … Continue reading

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Making Employee Corporate Social Responsibility Personal

In 1970 the most influential economist of the day, Milton Freidman, wrote what became a famous article for The New York Times Magazine. In “The Social Responsibility of Business is to Increase its Profits” Friedman asserted that beyond operating ethically … Continue reading

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Dangerous Leadership Blindness

Leaders from all walks of life should take note of three recent stories in the news. Behind the headlines are important management lessons about the dangers of leadership blindness. In April a Georgia state court judge slapped several former Atlanta … Continue reading

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